Onyx Web Fix
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For Onyx Web Fix customers

Need something changed on your site?

Send it here and it reaches us with everything we need — no back and forth, nothing lost in an inbox. You get a confirmation and a date, and an email the moment it’s live.

How changes work after launch

Ongoing changes are the care plan — $75 a month

$75/month

Before your site went live you got revisions until you were happy — that was included, and it never changed. Once it’s live and you’ve approved it, keeping it current is the care plan. One price, everything covered, cancel any time.

  • You send it. It's handled. Prices, hours, a holiday closure, a photo of the job you finished Tuesday — back to you in 1 to 3 business days.
  • No hourly billing. No per-change quotes. Ask for one thing this month or fifteen. Same $75.
  • Something wrong with the site? Flag it in your portal and it jumps the queue automatically.
  • Members get handled first. Not a slogan — it's how the queue is actually ordered.
  • Cancel any time, in two clicks. No contract, no cancellation fee. Cancelling stops future charges — the month you've already paid isn't refunded, and I'd rather say that plainly than bury it.

You're not filing a ticket. You're texting the guy who built it.

No per-change fees and no quotes to wait on — send as much as you need in a month. Your site is yours either way and always will be; the plan is only for us to keep working on it.

Start the care plan — $75/month I’m already on the plan
On the plan

Back to you in 1 to 3 business days. Nothing extra to pay, ever.

Site down or broken

Jumps the queue. Choose that option below and we look straight away.

Not on the plan yet

Send your request anyway — we’ll hold it, and it starts the moment you join.

Send your request

Use the email address we already have for you — that’s how we match this to your site.

So we can call if something needs a quick answer.
What do you need changed?
Exact wording, prices and dates if you have them — it saves us asking.
Images or PDFs, up to 10MB each, 5 files max.

We only use these details to carry out your request and reply to you.