Onyx Web Fix
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For Onyx Web Fix customers

Need something changed on your site?

Send it here and it reaches us with everything we need — no back and forth, nothing lost in an inbox. You get a confirmation and a date, and an email the moment it’s live.

How changes work after launch

Ongoing changes are the care plan — $75 a month

$75/month

Before your site went live you got revisions until you were happy — that was included, and it never changed. Once it’s live and you’ve approved it, keeping it current is the care plan. One price, everything covered, cancel any time.

  • Menu, price and hours changes — next business day, usually sooner
  • New photos whenever you have them
  • Holiday closures and specials
  • We watch that the site stays up, so you hear about a problem from us — not from a customer
  • Backups kept safe, so nothing is ever lost
  • A short monthly note on how many people visited, and what they looked at

No per-change fees and no quotes to wait on — send as much as you need in a month. Your site is yours either way and always will be; the plan is only for us to keep working on it.

Start the care plan — $75/month I’m already on the plan
On the plan

Back to you the next business day, usually sooner. Nothing extra to pay, ever.

Site down or broken

Jumps the queue. Choose that option below and we look straight away.

Not on the plan yet

Send your request anyway — we’ll hold it, and it starts the moment you join.

Send your request

Use the email address we already have for you — that’s how we match this to your site.

So we can call if something needs a quick answer.
What do you need changed?
Exact wording, prices and dates if you have them — it saves us asking.
Images or PDFs, up to 10MB each, 5 files max.

We only use these details to carry out your request and reply to you.